USA: +1 415 256 4347 
Sign in
Question
| For more details, see the attachments, please! Also, if you have any questions, you can ask me. |
Answer
Change is Constant
Question 1: Role of Stakeholders During Change Implementation
In any organizational set-up, the implementation of successful change depends on the roles played by stakeholders. This is primarily because all stakeholders have a vested interest in the welfare and overall progress of the organization. They are interested in the organization’s ability to deliver the intended results and simultaneously maintain the quality and viability of its products and services. They have the potential to either make it easier or harder to execute an individual strategy and achieve its mission and vision. This is the main reason why managers should always consider the roles, interests, and needs of the stakeholders before advancing a project. In addition to taking into account all these factors, there is a need to critically identify the preferences of the stakeholders, acquire relevant information regarding their short and long-term interests and estimate their influence on your proposed strategy. Including all the stakeholders increases the chances of creating and endorsing a shared vision that will help implement the change successfully without any impediments.
I had an experience where I was charged with the responsibility of coming up with a model that would replace the traditional filing system at a workplace I where I was an intern. I had a solid plan that involved coming up with a computerized system that would replace the manual filing system. However, I encountered so much resistance from the other workers and the assistant manager who did not see the need of increasing the efficiency levels by replacing the old system with a new one. The problem was that I failed to communicate and involve all stakeholders to get their respective inputs regarding the issue. Some of them saw this as a way of replacing their jobs while other perceived it as extra workload because they would be required to learn new skills to operate the proposed system.
Question 2: Alfred’s Problem Implementing His Efficiency Plan
Alfred’s problem in the implementation of his plan was entirely based on what he failed to do. He neglected to communicate effectively with all the stakeholders to get their views and possible approaches towards the same. Furthermore, he failed to acknowledge and work based on the platforms that were already in place. From a practical standpoint, the managers were in a better position to give him advise him on what course to adopt because they had direct experience. He should have followed thewho, what, when, where, why and how approach to actually implement his program. For instance, who will be affected? What reaction did the stakeholders give? When will the system be implemented? Where will the proposed system be executed? Why should there be a new scheme in place? How long will the execution phase take? From my perspective, none of these questions were posed by Alfred, and this is what catalyzed the resistance from Mariana. If anything, the lack of consistent communication could have resulted to all stakeholders feeling threatened by what Alfred was proposing to improve the efficiency levels of all the three clinics. Holding meetings regularly could have provided a proper forum for all these questions to be answered. He would have explained the benefits of the new database over the manual system and what implications this would have on the organization in the long-term.Much to it, he would have given the timeline over which these changes would be expected to take effect so as to give all stakeholders ample time to adjust and familiarize with the new system.
Question 3: How a Manager Should Introduce a New Work Schedule
A manager who wants to introduce a weekend work schedule to employees who are used to working only on weekdays should consult them first. This will allow him to get their input on this issue to avoid the “surprise” effect. By doing so, workers will have enough time to prepare and come up with proper schedules that will accommodate everyone without biases. Working on weekends definitely implies more work hence there is a need for workers to work together with the manager to come up with an effective scheme where all workers will be subjected to equal workloads on a rotational basis.
